At Utah Car Wraps, we respect your privacy. We use customer information to answer questions, prepare quotes, schedule services, complete vehicle wrap and paint protection projects and communicate with customers. We do not sell personal information, rent customer data or trade customer information to outside companies.
This Privacy Policy explains what information we collect, how we use it and how you can contact us with questions.
Information We Collect
We may collect information you provide directly to us, including:
- Your name
- Phone number
- Email address
- Vehicle make, model and year
- Service interests, such as paint protection film, vinyl wrap, color change wrap, ceramic coating or related vehicle services
- Photos of your vehicle or specific areas of concern
- Appointment details
- Quote requests
- Messages you send through our website, email, phone, text or social media
We may also collect basic website information, such as browser type, pages visited, approximate location, referral source and general site activity. This helps us understand how people use the website and improve the experience.
How We Use Your Information
We use your information to:
- Respond to quote requests and questions
- Recommend appropriate services for your vehicle
- Schedule appointments
- Prepare estimates
- Communicate about active or potential projects
- Send service updates
- Improve our website and customer experience
- Maintain basic business records
- Protect our website, business and customers from misuse or fraud
We do not use your information for unrelated data resale, data brokerage or anything of that nature.
We Do Not Sell Customer Data
Utah Car Wraps does not sell personal information.
We may share limited information only when needed to run the business, such as with website hosting providers, communication tools, scheduling tools, payment processors or other service providers that help us operate. These companies are only used for normal business functions.
Vehicle Photos And Project Images
Customers may send us photos so we can understand the vehicle, evaluate paint condition, discuss wrap options or prepare a more accurate recommendation.
We may also take photos of completed work for our portfolio, website, social media or marketing. We avoid sharing personal information with those images. If you have a concern about your vehicle being photographed or posted, please tell us before the project is completed.
Text Messages, Emails And Calls
If you contact us, we may respond by phone, email or text depending on the information you provide and the nature of your request.
We may use these communication methods for quotes, scheduling, appointment reminders, project updates, follow-ups and customer service. You can ask us to stop sending non-essential messages at any time.
Cookies And Website Analytics
Our website may use cookies, analytics tools or similar technologies to understand site traffic and improve the website.
These tools may help us see which pages are visited, how visitors find the website and where the website can be improved. You can usually adjust cookie settings through your browser.
Payments
If you make a payment, payment information may be processed through a third-party payment provider. We do not intend to store full credit card numbers on our website.
Payment processors may collect and process payment information under their own privacy and security policies.
How We Protect Information
We take reasonable steps to protect customer information from unauthorized access, misuse or loss. No website, email system or digital storage method is perfectly secure, but we work to use information responsibly and limit access to what is needed for normal business operations.
How Long We Keep Information
We keep customer information for as long as reasonably needed to provide services, maintain business records, respond to questions, handle disputes, comply with legal obligations and operate the business.
For example, we may keep quote details, appointment history, invoices, project notes or communication records so we can support the customer relationship and understand past work performed on a vehicle.
Your Choices
You can contact us to:
- Ask what information we have about you
- Request that we update incorrect information
- Ask us to delete information when it is no longer needed for business or legal reasons
- Ask us to stop sending non-essential marketing messages
- Ask questions about how your information is used
Some records may need to be kept for normal business, tax, accounting, legal or security reasons.
Children’s Privacy
Our services are intended for vehicle owners and customers seeking vehicle wrap, paint protection film and related services. We do not knowingly collect personal information from children.
Service Area
Utah Car Wraps primarily serves customers in Utah, including Utah County, Salt Lake County and surrounding areas. This Privacy Policy is written for our local business operations and the way we currently provide vehicle services.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time. If we make meaningful changes, we will update the “Last Updated” date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us:
Utah Car Wraps
Website: UTCarWraps.com
Email: support@utcarwraps.com